FREQUENTLY ASKED
QUESTIONS

Yes, Wax Kitchen Candles Co offers custom candles. You can choose the scent, size. You can also add a personalized messaging to your candle for an additional fee.

Yes, Wax Kitchen Candles Co offers gift certificates. Gift certificates can be purchased on our website.

Wax Kitchen Candles Co is open from 10am to 6pm, Tuesday through Friday. Saturdays from 10-7pm. Closed on Sundays & Mondays. * Except for public parties and events.

Wax Kitchen Candles Co accepts Visa, Mastercard, American Express, and Discover, Venmo, & PayPal.

We are located in the Hygge-Belmont building. 933 Louise Ave. Charlotte, NC, 28204. This is our candle maker location. This is not a store-front location. We offer easy online ordering for shipping.

Wax Kitchen Candles Co's has a variety of fragrances and scents for all of its candles, Waxxy K Melts, and custom blends. Some of our most popular scents include: Lavishing Lavender Lemonade Cloudberry Sunday Brunch Rooty Tooty Fresh & Fruity Pumpkin Lemon Shortbread Scrumptious Strawberry Shortcake Check out the Makery Menu to see current selection. And on our seasonal menu.

Bella Donna candles are available for purchase online at www.waxkitchencandles.store or on our etsy store. They are also available at select retailers in the United States.

To ensure that your BellaDonna candle burns for its longest possible burn time, please follow these care instructions: Trim the wick to 1/4 inch before each use. Do not burn the candle for more than 4 hours at a time. Allow the candle to cool completely before relighting. Keep the candle away from flammable objects.

BellaDonna GEMS are made with high quality Resin synthetic substance that is typically solid or highly viscous. It is a mixture of organic compounds.

The BellaDonna Set comes in a variety of set selections such as: Candle only=1 Candle + Candle= 2 GEM only= 1 GEM figurine + Candle= 2 GEM + GEM figurines= 2 GEM figurines + ADORN figurines = 2 ADORN figurine only = 1 ADORN figurine + Candle = 2 Candle + GEM figurines + ADORN figurine= 3

The BellaDonna Adorn Collection by Wax Kitchen Candles Co. features a variety of embellishments, including: Metallic gold flakes: These flakes add a touch of luxury and glamour to the candles.These flakes are made from a high-quality metal that is both durable and beautiful. They are applied to the candles in a thin layer that gives them a luxurious and glamorous appearance. Pourable Paints: acrylic paint that has been thinned with a pouring medium. This makes the paint thinner and more fluid, so it can be poured easily. Floral appliques: These appliques add a touch of elegance and sophistication to the candles. These appliques are made from high-quality fabric that is both soft and elegant. They are applied to the candles in a variety of shapes and sizes, creating a beautiful and sophisticated look. Rhinestones: These rhinestones add a touch of sparkle and shine to the candles.These rhinestones are made from high-quality glass that is both sparkling and shiny. They are applied to the candles in a variety of ways, creating a touch of glamour and luxury. Glitters & Mica Coloring: Used to add color, shimmer, and opacity. Available in a variety of shapes, sizes, and colors. Velvet ribbon: This ribbon adds a touch of luxury and refinement to the candles.his ribbon is made from high-quality velvet that is both soft and luxurious. It is tied around the neck of the candles, adding a touch of refinement and elegance.

The Bella Donna collection is a line of luxury candles from Wax Kitchen Candles. The candles are made with premium ingredients, including soy wax, essential oils, and natural dyes. Bella Donna Collection is for every WOMAN! These candles and figurines are aromatic and intoxicating, and beautiful to look at. We want to celebrate with women to feel good about their bodies, see beauty at every curve, and love everything about herself.The candles, and figurines are also hand-poured in small batches, which ensures that each design is of the highest quality.

Choose your cause. The first step is to choose a cause that you are passionate about. This could be a local charity, a national organization, or a cause that is close to your heart. Wax Kitchen Candles Co. is here to help! Set a goal. Once you have chosen a cause, it is important to set a goal for your fundraiser. This will help you to stay motivated and on track. Get organized. Once you have set a goal, it is important to get organized. This means creating a budget, setting a timeline, and creating a marketing plan. We can help with with that too! Partner with Wax Kitchen Candles Co. Wax Kitchen Candles Co is a great partner for a candle fundraiser. We offer a variety of candles that are perfect for fundraising events. We also offer goal incentives for fundraisers, which can help you to reach your goal. Order using our Fundraiser Wholesale. Purchase Wax Kitchen Candles fundraising wholesale in advance and sell at a markup above the retail cost Host a special event. The best way to raise money is by hosting an event. Have Wax Kitchen Candles as a specialty vendor at your event and tell your guest to purchase while at the event. Get up to 30% of the proceeds donated to your cause. By following these tips, you can host a successful candle fundraiser by Wax Kitchen Candles Co. Here are some additional tips for hosting a candle fundraiser: Before selecting your products. Choose a date and time that is convenient for your guests. Contact Wax Kitchen Candles at least 60 to 90 days in advance of your fundraising event. Select your demo catalogs to order or for your online catalog that your guest will purchase from the Wax Kitchen Candles Co website, using a special code when ordering. Spread the word. Once you have planned your event, it is important to spread the word. This means promoting your event on social media, in your community, and to your friends and family. We will even promote your event too on our social platforms! Set up a demonstration table or booth where participants can smell and see the candle displayed. Have signage that explains the purpose of your fundraiser and how people can donate. Contact Wax Kitchen Candles for additional marketing materials and signage. Offer incentives for people when donating to your cause, such as discounts on candles or gift baskets. Follow up. After your event, it is important to follow up with your donors. This means sending them a thank-you note and letting them know how their donation was used.Thank your donors for their time and support.

All partnering fundraisers must be under the authority of a national or state organizations. All non-profit organizatins must have a 501(c)3 tax-exempt status. A Tax ID number will need to be provided. Local chapters, entities, or affiliates of the organization must hold a TAX ID number as well. All information will be checked and verified before the fundraiser can approved. * Schools, religious entities, associations and other groups and organizations must have a letter on letterhead to participate with the financial controller or officer in charge signature. Fundraisers under personal names are prohibited.

No matter how you choose to order Wax Kitchen Candles for your fundraiser, be sure to contact Wax Kitchen Candles Co to let us know about your fundraiser. We will be happy to help you get started and to answer any questions that you may have. Online fundraising option A: You can have guests order candles online through Wax Kitchen Candles Co's website. When you place your order, be sure to select the "Fundraiser" option and enter the name of your fundraiser. Wax Kitchen Candles Co will donate a portion of the proceeds from each purchase to your fundraiser. Orders are shipped directly to the purchaser. Your fundraiser will only receive 20% from every purchase under your fundraiser code. Payout is issued ten (10) business days after the fundraiser date has closed. OR Online fundraising option B: When you order candles online, you will need to create an account with Wax Kitchen Candles Co. website. You will also need to enter the name of your fundraiser and the amount of candles that you would like to order from the catalog selected. Wax Kitchen Candles Co will then send you an invoice and you can pay for your order using a credit card or PayPal. Candles will be made and shipped only after payment has been made. Purchase all of the products in advance and receive all the proceeds. * Suggested Markup is 20% more than retail price to be resold. I hope this information has been helpful. If you have any additional questions, please feel free to contact Wax Kitchen Candles Co.

Wax Kitchen Candles Co has a 24-hour cancellation policy. If you cancel your event within 24 hours of the event, you will be charged a 50% cancellation fee.

Yes, we ask that all participants, and hosts sign a general waiver of liability. Our Candle class sessions, public events, and private sessions are dealing with temperature heated wax that can cause injury if not carefully used as instructed. To protect the safety of our staff, participants, and all parties involved, a general liability waiver is common practice to participate in any Wax Kitchen Candle events, workshops, classes. All Private Parties the host is responsible for signing the right to waive liability agreement.

Depending on the size and sq.footage of your designated space and seating arrangement. Minimum number of guests for a private candle making session is six (6) people. Max depends on the size of the space. We typically do not hold classes in a private setting above 12 participants. Please note, public classes and events are held in public or private ownership venues where Wax Kitchen has an agreement with the proprietor to use the space in advance. Public class max participants is 14. Outside food and beverages are prohibited at all Wax Kitchen Candles Co events unless specified by the venue owner, not Wax Kitchen.

Wax Kitchen Candles Co can cater to a variety of events, including weddings, birthdays, corporate events, and more. We offer a variety of candle making sessions to choose from, as well as custom candle making classes, and services. Birthday parties: Wax Kitchen Candles Co can create custom candles for your child's birthday party. The candles can be decorated with your child's favorite colors and characters. Weddings Gifts: Wax Kitchen Candles Co can create custom candles for your wedding party gifts and/or reception favors. The candles can be decorated with your wedding colors and flowers themes. Corporate events: Wax Kitchen Candles Co can create custom candles for your corporate events, such as holiday parties and employee appreciation events. The candles can be decorated with your company logo and colors. Other events: Wax Kitchen Candles Co can also create custom candles for other events, such as team building sessions, baby showers, anniversary parties, ladies night, reception parties, wax & wine sessions and graduation parties.

Basic: The basic pricing option includes a set number of candles, depending on the size of your event. You can choose from a variety of scents and colors. The basic pricing option starts at $200. Premium: The premium pricing option includes a larger number of candles, as well as custom-made candles with your event's logo or theme. The premium pricing option starts at $500. Luxury: The luxury pricing option includes a variety of extras, such as candle holders, centerpieces, and tablescapes. The luxury pricing option starts at $1,000. The pricing options are based on the number of guests, the size of the event, and the level of customization you desire.Wax Kitchen Candles Co also offers a variety of discounts, such as a 10% discount for groups of 20 or more guests, and a 20% discount for groups of 50 or more guests. If you are on a tight budget, Wax Kitchen Candles Co also offers a variety of DIY options. You can purchase candle kits, which include all of the materials you need to make your own candles. The candle kits start at $30. I hope this information has been helpful. If you have any additional questions, please feel free to contact Wax Kitchen Candles Co.

To book Wax Kitchen Candles Co for your event, please contact us at least 2 weeks in advance of the event date, by completing the Events Info Form. We will need to know the date, time, and location of your event, as well as the number of guests. We will also need to know what type of candle arrangement or group session you are interested in.

Wax Kitchen Candles Co accepts cash, credit cards, and PayPal. Deposit or full payment amounts are at the time of booking. Remaining balances must be paid 72 hours in advance for the event date.

Wax Kitchen Candles Co does not offer refunds. However, if you are not satisfied with your candles, you can contact us and we will work with you to find a solution.

Contact us by email is the best way to reach us. Send us an email at: info@waxkitchencandles.com. Due to the volume of inquiries we receive, please be gracious with us and allow up to 24 hours for a return response.

Centerpieces: Wax Kitchen Candles Co can be used to create beautiful and elegant centerpieces for your party or event. They can be placed on tables, in the center of the room, or on the ground. Tablescapes: Wax Kitchen Candles Co can be used to create beautiful and stylish tablescapes for your party or event. They can be placed on tables, chairs, or even the ground. Wall decor: Wax Kitchen Candles Co can be used to create beautiful and stylish wall decor for your party or event. They can be hung on walls, placed on shelves, or even used as part of a photo booth backdrop. Gifts: Wax Kitchen Candles Co can be used to create beautiful and thoughtful gifts for your guests. They can be given as party favors, wedding favors, or even as birthday gifts. Giveaways: Wax Kitchen Candles Co can be used to create beautiful and stylish giveaways for your party or event. They can be given away as prizes, raffle prizes, or even as part of a scavenger hunt. Wax Kitchen Candles Co can be used to create a variety of different looks for your party or event. They can be used to create a romantic atmosphere, a sophisticated atmosphere, or even a whimsical atmosphere.Here are some additional tips for using Wax Kitchen Candles Co to decorate your party or event: Choose the right size and style of candles for your space. You don't want your candles to be too big or too small for the space you're decorating. You also want to make sure the style of the candles matches the style of your party or event. Group candles together for a more dramatic effect. Don't just place candles randomly around the room. Group them together in clusters for a more dramatic effect. Use different colors of candles to create a colorful display. You don't have to stick to just one color of candle. Use a variety of colors to create a colorful display. Add some greenery or flowers to your candle display. Greenery and flowers can add a touch of elegance and sophistication to your candle display. Don't forget to light your candles! The whole point of using candles is to light them and enjoy their ambiance. So don't forget to light your candles before your guests arrive. I hope these tips have been helpful. If you have any additional questions, please feel free to contact Wax Kitchen Candles Co.

International Shipping is currently not available. We are working on our International shipping program to be up and running soon!

In some instances, packages remain in “pre-shipment” for the term of its journey to you. This means the item may arrive at your door while tracking on the USPS interface is still pending. We have spoken to USPS staff personally and have been told, in the interest of moving packages along faster, some facilities forego scanning. How can we personally assist with delayed shipments? We are not able to view any more tracking information beyond what USPS & UPS communicate on their tracking interface. UPS has been more diligent in communicating when an item is delayed which we are grateful for. If you are concerned that your package may be lost, please email us directly to troubleshoot. We will do our best to try to help you.

We are seeing an uptick in UPS and USPS carriers scanning in packages before they actually arrive at your door. Please allow 5 business days before contacting us, for a replacement to be sent.

Please inspect your order carefully upon arrival and let us know within 14 days if any significant damage occurred in transit. Please provide images of the damages and email us at info@waxkitchencandles.store. We strive to make our customer candle experience smooth and delightful, from the moment you place your order until you unbox your Wax Kitchen Candle purchase. If it were possible to personally deliver each order to our customers we would do so. Once the package leaves our hands we unfortunately have little control over how the carrier cares for it on its way to you. We do attempt to pack your product(s) with care to avoid minimal damage.

USPS 2-3 Priority Shipping: Usually 1-3 business days after an order is placed (currently suspended) Orders that qualify for free ground shipping will be shipped via UPS Ground. If you have ordered multiple items and one of them is on pre-order, please note that your entire order will ship once the pre-ordered item is in stock which could be 2-3 weeks. Please double-check that your shipping information is correct at checkout. At this time, we are limited in our ability to make changes to an order once it has been placed, however, if we are able to make updates on your behalf, please note that these changes will not be reflected in your shipping confirmation email. Once shipped, an order's tracking information is outside of our control, and as much as we'd like to be there, final delivery is out of our hands. We cannot replace missing or stolen packages. You should receive a shipping notification with tracking information once your order leaves our fulfillment center.

At the Wax Kitchen Candles, all of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace the damaged product due to shipment if photographic proof of damage still in the packaging is submitted to us within 7 days of delivery. The buyer is responsible for shipping cost on all return items. We do not do offer exchanges at this time. Candles are made to order. In the event the package is damaged due to shipping you may return your unused candle(s) still in the original packaging for a full refund of your purchase price, less shipping and handling within 14 days of delivery. Please contact us at waxkitchencandles@gmail.com for further details. I hope this information has been helpful. If you have any additional questions, please feel free to contact Wax Kitchen Candles Co.

Wax Kitchen Candles Co offers free shipping for all orders over $500. For orders under $500, shipping is $30.

The best minimum order for you will depend on your business needs and budget. If you are just starting out, you may want to order a smaller quantity to test the market. As your business grows, you can order larger quantities to save money. There is $500 minimum order for wholesale and no minimum for bulk orders. However, Wax Kitchen Candles Co offers discounts for orders on wholesale orders only.

There are two different ways to purchase candles from Wax Kitchen Candles. Wholesale ordering is when you purchase candles in large quantities for resale. You will need to have a business license or EIN/tax ID to order wholesale candles. Wax Kitchen Candles offers a 10% discount on all wholesale orders over $500. Bulk ordering is when you purchase candles in large quantities for personal use. You do not need a business license or tax ID to order bulk candles. Wax Kitchen Candles does not offer discounts on bulk orders. Here is a table that summarizes the key differences between wholesale and bulk ordering from Wax Kitchen Candles: Feature Wholesale Bulk Minimum order $500 No minimum Discount10% No discount Business license required YES NO Intended use Resale Personal use If you are unsure which type of order is right for you, you can contact Wax Kitchen Candles for more information. Here are some additional things to consider when deciding whether to order wholesale or bulk candles from Wax Kitchen Candles: Your budget: How much money are you willing to spend on candles? Your needs: How many candles do you need? The market: What is the demand for candles in your area? The competition: What are other businesses in your area charging for candles? Once you have considered these factors, you can decide which type of order is right for you. I hope this information has been helpful. If you have any additional questions, please feel free to contact Wax Kitchen Candles Co.

There are a few ways to place a wholesale or bulk order: Online: You can place an order online through Wax Kitchen Candles Co's website. When you check out, you will have the option to select "Wholesale" or "Bulk" and enter your business information. Phone: You can also place an order by phone by calling Wax Kitchen Candles Co. When you speak to a customer service representative, be sure to mention that you are ordering for wholesale or bulk. They will be able to help you place your order and set up a wholesale or bulk account.

Wax Kitchen Candles Co accepts payment by credit card, debit card, and PayPal.

Wax Kitchen Candles Co offers a 10% restocking fee for all returned wholesale and bulk orders.

Wax Kitchen Candles Co offers a one-year warranty on all wholesale and bulk orders.

We offer several monthly subscription plans to fit your needs and budget. You can choose from options with varying numbers of candles and self-care items per box.

Each box contains: A selection of high-quality, soy wax candles with unique, wellness-inspired scents. Self-care items that complement a monthly theme: focusing on Energy + Focus, Relaxation+ Sleep, Daily Wellness, Heart Health, Stress Relief, Gut Health, Women's Health, Men's Health, and so many more! Travel journal to track your mindfulness activities! Informational cards about the candles, self-care products, and the month's wellness theme.

The cost of your monthly subscription will depend on the plan you choose. We offer tiered plans with varying quantities of candles and self-care products. Please visit our Wellness Shop Page to see the pricing and plans info.

Yes! A Wax Kitchen Candles Wellness Box subscription makes a perfect gift for anyone who deserves a little pampering. You can choose the gift subscription duration during checkout.

We are happy to answer any questions you may have. Please don't hesitate to contact us through our website or social media.

Shipping is included in subscription plans. For details on our shipping policy, check out the Shipping FAQs.

We understand that circumstances change. Yes, you can cancel your subscription at any time. Please refer to our website or contact us for details on our cancellation policy.

You can easily sign up for a monthly subscription on our website. We offer secure checkout options. Click the Order Today button on the Wellness page to select which subscription plan you would like to get started with today. Select your wellness type, quantity amount of products and frequency you would like to receive your subscription box. Complete the billing and shipping info and make your payment. Voilà! Your subscription box is processed and ready to be shipped.

We recommend following us on social media or checking our website for sneak peeks of upcoming boxes and photos of past themes. Also unboxings from our friends and followers!